Privacy Policy

1. Overview

Myco-Tek Restoration, Mold, Asbestos & Property Services, Inc. ("Myco-Tek," "we," "us," or "our") operates the website located at www.myco-tek.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us for services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Site.

2. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our Site.

Information you provide directly:

• Name, phone number, and email address submitted through contact forms
• Property address or service location information
• Description of the issue or damage you are experiencing
• Any other information you choose to include in a message to us

Information collected automatically:

• IP address and general geographic location
• Browser type and version
• Pages visited on our Site and time spent on each page
• Referring URL (the page you came from before visiting our Site)
• Device type (desktop, mobile, tablet)
• Date and time of your visit

This automatically collected data is gathered through standard web server logs and analytics tools. It does not personally identify you unless combined with information you have submitted directly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, service requests, and emergency calls
• To schedule inspections, assessments, and service appointments
• To communicate with you about the status of your project or request
• To send you information you have requested about our services
• To improve our website content, layout, and user experience
• To comply with applicable laws and regulations
• To protect the security and integrity of our Site

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

Myco-Tek does not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating our website or conducting our business (e.g., email service providers, form processors such as Fillout.com). These parties are contractually obligated to keep your information confidential and to use it only for the services they provide to us.
• Legal requirements: We may disclose your information if required to do so by law, subpoena, court order, or other governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any such change in ownership.

5. Cookies & Tracking Technologies

Our Site may use cookies — small text files placed on your device — to improve your browsing experience and to analyze Site usage. We may use the following types of cookies:

• Essential cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with our Site (e.g., Google Analytics). This data is aggregated and anonymous.
• Form cookies: Used by our contact form provider (Fillout.com) to manage form submissions.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality of our Site. For more information on managing cookies, visit allaboutcookies.org.

Our Site may also use Google Maps embed functionality, which is subject to Google's Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide services, respond to inquiries, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact form submissions are retained for a period of up to three (3) years. Web analytics data is retained per the default settings of the analytics platform used. You may request deletion of your data at any time by contacting us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our Site is served over HTTPS (SSL/TLS encryption). Contact form submissions are processed through Fillout.com, which maintains its own security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request that we correct inaccurate or incomplete information.
• Right to deletion: Request that we delete your personal information, subject to certain exceptions.
• Right to opt out: Opt out of any marketing communications from us at any time.

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites including Google Maps, Yelp, Angi, and HomeAdvisor. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our Site after any changes to this policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us: